Last updated: 1 May 2021
1.1 www.oaklex.co.uk is a website and a mobile application (all together our “platform”) owned and operated by Oaklex Ltd of 20-22 Wenlock Road, London, N1 7GU (company number 12308050) (“we”, “our”, “us”). We are committed to protecting and respecting your privacy in accordance with the applicable data protection legislation (the “Data Protection Legislation”). This privacy policy (“Privacy Policy”) sets out how we collect, use and share information that identifies you or is associated with you (“personal data”).
1.2 For the purposes of the Data Protection Legislation, we are the data controller of the personal data we collect and process about you. If you have any questions related to this Privacy Policy, please use the contact details provided here to get in touch.
1.3 You should also be aware that we use cookies to store and access information whilst providing access to our platform. You can find out more about our use of cookies in our Cookies Policy.
2.1 We collect personal data from you when you voluntarily submit information directly to us or via our platform. By completing a form, provide feedback or reviews on our platform, enter competitions through our platform, subscribe to our email lists or respond to surveys.
2.2 The categories of personal data we collect include the following:
(a) Contact details: Such as your name, your email address, your telephone number and addresses.
(b) Comments and opinions: Such as comments and opinions you share on oaklex.co.uk’s services, when you provide feedback or reviews on our platform, or when you respond to our surveys.
(c) Messages to us: Messages you send to us such as email and written correspondence using oaklex.co.uk’s services.
(d) Your preferences: Choices you make such as notification and messaging preferences or choices about how the platform is displayed.
(e) We automatically collect information about how you use the platform such as the pages and links you access, the time you access the platform and duration you are on it, the platform you come to the platform from or go to after leaving the platform and selections and choices you make when using the platform.
(ii) We also automatically collect information about the computer or other electronic devices you use to connect to the platform such as details about the type of device (which can include unique device identifying numbers), its operating system, browser and applications connected to the platform through the device, your Internet service provider or mobile network, your IP address and your device’s telephone number (if it has one).
(iii) Typically, the information we collect about how you use or connect to the platform is associated with your device.
(j) Information about your location: Other than the information you choose to provide to us, we do not collect information about your precise location. Your device’s IP address may help us determine an approximate location but this will be no more precise than the city, state or country you are using your device in.
3.1 We will also use your personal data for the purposes specifically described below:
(a) Contact details: we will use your contact details so that we can communicate with you directly via phone, SMS messaging, or email, in particular, about queries, issues, problems we have detected or concerns you have. We may also use your contact details to send you information about similar products and services that we think may be of interest to you (such communications will be in accordance with your marketing preferences as explained in more detail in section 5 below).
(b) Information about your location: we may use an approximate location to ensure content on the platform is relevant to the city, state or country you are using your device in. We will not collect or track your precise location without your consent.
4.1 You may have various rights with respect to our use of your personal data:
– Cookies: Please see our Cookies Policy for more information about your rights as regards our use of cookies.
4.2 You can exercise the above rights by contacting us using the details provided in the section below at any time. All requests will be dealt with at the earliest opportunity and any delay will be kept to a minimum.
4.3 There are exceptions to these rights; for example, access may be refused if it would reveal personal data about another person or if we are prevented from disclosing such information by law.
4.4 We hope that we can satisfy queries you may have about the way we process your data. However, if you have unresolved concerns you also have the right to complain to the competent data protection authority.
4.4 When we ask you to supply us with your personal data we will make it clear whether the data we are asking for must be supplied so that we can provide the products and services to you, or whether the supply of any information we ask for is optional.
5.1 We will retain your information, whether or not your account is active, for as long as we believe it is necessary to fulfil our business purposes or to comply with applicable law, audit requirements, regulatory requests or orders from competent courts.
6.1 We may update this Privacy Policy from time to time, and when we do so we will update the “last modified” date at the top of this Privacy Policy. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
7.1 Questions, comments and requests regarding this Privacy Policy are welcome and should be addressed to [email protected] or Oaklex Ltd, 20-22 Wenlock Road, London, N1 7GU, Attn: Privacy Manager.
Last updated: 12 May 2021
This cookies policy explains what cookies are and how Oaklex Ltd (“we”, “us” or “our”) uses them on www.oaklex.co.uk (our “platform”). We encourage you to read the policy in full so that you can understand what information we collect using cookies and how that information is used.
Cookies (or similar technologies) are text files, containing small amounts of information, which are downloaded to your browsing device (such as a computer or smartphone) when you visit a platform. Cookies can be recognised by the platform that downloaded them — or other platforms that use the same cookies. This helps platforms know if the browsing device has visited them before.
Cookies do lots of different jobs, like helping us understand how our platform is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure information and advertising you see online is more relevant to you and your interests.
The types of cookies used on our platform can generally be put into one of the following categories: strictly necessary; analytics; functionality; advertising; and social media. You can find out more about each of the cookie categories in the table below.
Strictly Necessary Cookies
These cookies are essential to make our platform work. They enable you to move around the platform and use its features. Without these cookies, services that are necessary for you to be able to use our platform such as accessing secure areas cannot be provided.
Analytics Cookies
These cookies collect information about how people are using our platform, for example, we use Google Analytics cookies to help us understand which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. Overall, these cookies provide us with analytical information about how our platform is performing and how we can improve it.
Functionality Cookies
These cookies allow us to remember the choices you make and tailor our platform to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection, they can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customise.
Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a platform and this information may be shared with other organisations such as advertising partners. This means after you have been to our platform you may see some advertisements about our Services elsewhere on the Internet.
Social Media Cookies
In order to enhance your internet experience and to make the sharing of content easier, some of the pages on our platform may contain tools or applications that are linked to third party social media service providers such as Facebook or Pinterest. Through these tools or applications the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider’s platform for further details about how they use cookies.
The below list details the cookies used in our website.
| Cookie | Description |
|---|---|
| cookielawinfo-checbox-analytics | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”. |
| cookielawinfo-checbox-functional | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”. |
| cookielawinfo-checbox-others | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other. |
| cookielawinfo-checkbox-advertisement | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Advertisement”. |
| cookielawinfo-checkbox-necessary | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”. |
| cookielawinfo-checkbox-performance | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”. |
| viewed_cookie_policy | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device after you have finished browsing until they expire or are deleted.
“First-party cookies” are cookies that belong to us and that we place on your device. “Third-party cookies” are cookies that another party places on your browsing device when you visit our platform. You should check the third party’s website for more information about how they use cookies.
You can usually use the browser that you are viewing this platform through to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note that if you set your browser to disable cookies, you may not be able to access secure areas of the platform and other parts of the platform may also not work properly.
Below are links to managing cookies and privacy in the most popular browsers:
Some third parties may use Advertising Cookies to help gather information about your browsing activity so that they can deliver platform advertising to you that is relevant to your interests. The advertising industries in EU have developed schemes to help you opt-out of receiving cookies used for these purposes. You can find out more about the EU scheme from www.youronlinechoices.eu.
Information about the cookies used by us may be updated from time to time, so please check back on a regular basis for any changes. The last modification date of this document is shown at the top of this page.
Do you want to build the luxury home you’ve always wanted, or maybe you want to turn your current property into your dream family home?
The team arrived for work promptly every day and worked incredibly hard from start to finish. Nerka kept us up to date throughout the project and communicated well if any difficulties or problems appeared and they were easily sorted out. The team worked well with our architect and all other teams we had on the site; besides they were always friendly and professional.
The work site was kept tidy and organised, with them clearing up at the end of each day. The site was always well maintained and there was much consideration for our neighbours who even commented on how good the builders had been. The team was extremely thoughtful throughout trying to limit any disruption especially when we lived on the site with our little boy throughout the project.
Nerka and his team have a great eye for details and were always striving to get the best result. This certainly came out in the final product which we feel is outstanding. They gave us lots of professional advices and used their years of experience to help us make some tough decisions.
I feel incredibly lucky to have worked with such a team. Oaklex were fantastic throughout, from initial consultation, all the way through to snagging at the end. I have no hesitation in recommending them and will be using Oaklex again for an extension project in the near future.

Oaklex were recommended to us by our designer and they have been fantastic throughout our project.
They helped us with refurbishing our 7th floor 3 bed flat in Canada Water. The work wasn't structural but it was extensive, including floor plan changes, rewiring, new flooring and a new kitchen and bathrooms. Nerijus and the team got started immediately once everything was agreed and they progressed very quickly with the work throughout the 10 week project.They were also considerate about common areas in the building and kept everything very clean and tidy - we had no complaints at all from neighbours or building management.
Nerijus was very responsive throughout and frequently offered helpful ideas to improve our original designs. He was also accommodating and reasonable when we requested any changes to the plans. Nerijus was particularly outstanding on fixing snagging items, often spotting issues before we did and arranging repairs / replacements without us needing to prompt him. Overall I found Nerijus and Oaklex to be highly professional and their work to be of great quality. I would happily use them again and recommend them to others.


We were very impressed with how tidy they left the house every evening, and many of our neighbours commented that there was minimal disruption and the whole team was very considerate. Nerka was always contactable, his attention to detail is second to none, and we couldn’t be happier with the quality of the finish.
I regularly have dealings with builders working in the property industry, but Oaklex stands out above the rest. I have recommended them already to many of my colleagues and friends. I highly recommend Oaklex, and we will be using them again when we do our ground floor extension.


The service they deliver is perfect: from building with complete precision, to cleaning down the site at the end of every day. I genuinely loved every second of the process and we were quite sad to see them leaving for the next project. I as well, would not hesitate to work with them again and have indeed requested help on another project.
If you want the best one, look no further.

The entire team has a positive and proactive attitude which is refreshing in the industry. My clients have all been full of praise and impressed with the quality of the finishes. I would not hesitate to recommend them to anyone.

I have had the pleasure of working with Nerka in both a professional and private context - the latter during the refurb of my own home in Balham. The works, as always, were completed to the highest quality, on time and on budget.
I would wholeheartedly recommend Nerka and his team at Oaklex.

Oaklex team is really efficient and professional when it comes to getting the job done! I really recommend their service.

Nerka has a great eye for detail, and quality is always the primary driver of his projects. The quality of the building work has been exceptional on all of the projects we’ve completed together. As with any construction project where challenges occur and changes have to be made, Nerka is quick to provide suggestions and solutions. A great skill to have!
Nerka is an exceptional project manager who is always available for conversations to discuss any site queries. He has a very friendly and approachable personality and always quickly develops excellent relationships with all of his clients.
I’d highly recommend Oaklex for any building project. Oaklex team has a wealth of experience in the construction industry, has a great rapport with clients, and ensures all projects are completed to the highest standards. You’re in safe hands with Oaklex!

I can honestly say that I have only positive things to say about the process and of Nerka. Not only is he obviously brilliant at what he does, but he is also friendly and approachable. It so obvious that he loves what he does, and this is undoubtedly why he has such a good reputation.
The apartment was later shortlisted for an architectural award in New London Architecture 'Don't Move Improve 2017' and was listed as a highly commended projects, which is a testament to the quality of Oaklex's work!

The team at Oaklex work to a high-quality finish, are considerate and, importantly, fun to work with. Working with Nerka and his team is always an innovative and collaborative process.
I look forward to the next project!

Also, by the high levels of professionalism, his pride, enthusiasm and determination to deliver a high-quality finish and ability to turn his hand to the different types of work. He's the first person I call when I need something done and he'll always do what he can to fit us into his busy schedule.
Finally, he has excellent integrity, is very organized, efficient and is always a pleasure to work with.

I have no hesitation recommending Oaklex. They were a pleasure to work with and we are really happy with the results. Communication with Nerijus was always easy. He is clear, honest and reliable, as well as a genuinely nice guy. On-site every day, foreman Andrew, was always cheery and no extra job was too much trouble. The energy levels of the team remained consistently high throughout and the atmosphere was always welcoming and helpful.
The site was kept tidy, safety was well considered, budget was kept to, as was programme. As a result, as clients, we always felt in safe hands. Above all, it is Nerijus’ communication skills and pride in his team’s work that set this building company apart from others.

| Cookie | Duration | Description |
|---|---|---|
| cookielawinfo-checbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-advertisement | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |